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  2. U.S. Orders $99+ Ship Free

Exchange & Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help!

We offer free returns within 14 days of delivery for customers in the United States. 

We do not accept returns on posters or stickers or print on demand items. 

You can return your product for store credit, a different product, or a refund to the original payment method.

  • Refunds to original payment method will be charged a $7 restocking fee
  • Returned items must have tags still on and be returned in original product packaging
  • Returned items must have no visible signs of wear or use. (We reserve the right to reject returns that have pet hair or smell like dank weed. - yes, this has happened) 
  • You'll receive your store credit, exchange or refund once we receive and inspect your return
  • If you've elected to have a refund to the original payment method, the cost of shipping will not be refunded
  • If your order is lost or damaged, we'll send a new order at no cost to you
  • Contact us with any questions here

To initiate a return, please complete the following steps:

  1. Head over to killeracid.com/returns 
  2. We'll send your shipping label once we approve your return
  3. Print the prepaid return shipping label that you will receive by email
  4. Send all items back to us using the label provided

EU Right of Withdrawal

Under the EU Consumer Rights Directive, you have the right to withdraw from many contracts within 14 days of receiving your order, without providing any reason.

To exercise your right of withdrawal, click here.

Please note that under Article 14(1) of Directive 2011/83/EU, customers are responsible for the cost of return shipping. A prepaid label will be provided through our withdrawal portal; the label cost will be deducted from your refund.

We will issue your refund within fourteen (14) days of receiving notification of your cancellation, or, if later, once we have received the returned goods or you have provided proof that the goods have been shipped back to us.

This right applies to all items purchased through our store, with certain exceptions such as digital products, perishable goods, sealed personal hygiene products, and personalized items, as set forth in Article 16 of Directive 2011/83/EU.