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Payments
All sales are final. We accept major credit cards and Paypal. Killer Acid collects any and all state sales taxes, and pays them accordingly.
Shipping from United States
We ship every Monday and Thursday. Items ordered up until Two PM PST on Monday tend to go out Monday. Items after that tend to wait until Thursday. We ship most items directly through USPS first class or priority mail. We love the USPS and are friends with all of our local mail carriers in Santa Cruz. If the customer requires faster delivery for some reason, they may ask to have an alternate shipping. UPS is around the corner. We don't mind going there, but it's usually a bit more expensive and an additional payment via paypal might be required.
Returns & Exchanges
I gladly accept exchanges and cancellations
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
Returns and exchange details
If a customer wishes to return or exchange a product because it does not fit, they may be asked to pay for any additional shipping. If the mistake is ours, we will of course cover the return / exchange. Just send a message! We want your shirt to fit and for you to wear it!
If an item arrives damaged: upon receiving photographic evidence of damage we will offer a refund or replacement if available.
Additional
We do our best to make sure everyone is completely happy. We love our customers and have felt nothing but positivity since back when this store first opened in 2010. At last count we have over 3500 reviews for 45,000 sales. All are 5 stars except a literal handful. Those people were just having a bad day. We tried to help (swear it!). Please don't hesitate to ask for help if your order is severely delayed or if we messed something up. A positive attitude will yield a positive result. Bear in mind we are a small business. Thank you so much for your support!
Reviews (56)
Average:
Sep 6, 2021
Sarah Bodensteiner
Aug 20, 2021
pin quality is EXCELLENT, been following your IG for years this was my first pin purchase from ya and I'm NOT AT ALL disappointed. thank you !!!
River F Albright
Aug 11, 2021
I love it!!! The pin looks awesome!!!
Dee Rachel
May 10, 2021
I got the happy bong and he is ADORABLE! super pumped to add him to my collection!
Kmt2012
Mar 29, 2021
I bought these pins to go on my lanyard for work. I absolutely love them! They are so sick and I can’t wait to see what my coworkers think!
Aubree Martin